100% GUARANTEE

We at Western Beef & Seafood stand behind our products. Order with confidence knowing your satisfaction is 100% guaranteed.

WE GUARANTEE our meat and seafood from freezer burn for up to 1 year from date of purchase.

WE GAURANTEE your order arrives either frozen or chilled.

WE GUARANTEE your order is correct. We work hard to ensure that your order is packed and shipped correctly.

WE GURANTEE if at any time you are not satisfied with any of our products we will replace, exchange or refund your money. Contact our friendly Customer Service Department toll free at 800-371-2283

Department Hours (Pacific Standard Time)

Monday – Friday 8:00 am to 5:00 pm

Closed Saturday and Sunday

Email 24 hours a day, seven days a week at custserv@westernbeefandseafood.com. Please include as much order information as possible to help expedite your request.

IMPORTANT: All shipments require a street address, no P.O. Boxes. Damage to the product due to incorrect or incomplete shipping address voids our guarantee. PLEASE BE SURE TO DOUBLE CHECK ALL ADDRESSES.

Please do not return any product without first contacting Customer Service. We reserve the right to fully investigate claims that may be fraudulent or unfounded.